Waiter/Waitress

Responsibilities

• Daily ensures that catering materials are ready and well laid on each table.
• Welcomes customers when they arrive at a restaurant and serves them as they enter the restaurant.
• Introduces customers to the menu and announces daily or seasonal menu specials.
• Ensure that the restaurant / working area is kept clean at all times.
• Answers questions about menu items, ingredients, and pricing.
• Takes customer orders for food and drinks by writing them on a ticket, or memorizing them.
• Passes customer orders along to kitchen staff for preparation.
• Collects food orders from the kitchen, verifies that they are correct and serves them to customers.
• Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary.
• Removes used dishes, glasses, and other used items from tables.
• Coordinates with cashier to prepare bills and delivers them to customers.
• Processes cash, credit card payments and returns change to customers if necessary.
• Sets tables with dishes, glasses, and refills table utilities e.g. serviettes, salt, sauce etc.
• Maintains familiarity with menu items, specials and restaurant information.
• Meets with managers and staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs.
• Any other duties as assigned by the supervisor.

Requirements

• Must have a diploma or a degree in hospitality or any other related field from a recognized
  academic institution.
• Good in English and Swahili.
• Previous work experience is an added advantage.

To apply please submit your updated CV, Cover Letter and relevant certificates to
netasamenterprisesltd@gmail.com before Wednesday, 23rd August 2023.