Supervisor/Manager

Responsibilities

• Coordinate back and front restaurant operations.
• To oversee entire operation of all F&B departments: ensuring that all areas of work are in good hygienic condition before commencing food preparation.
• Ensure services are offered with speed, timely and efficiently.
• Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus.
• Coordinating and organizing for all outside catering activities.
• Supervising restaurant employees making sure they report on time and that they handover at the end of every shift making sure there are no unpaid bills.
• Ensuring that cooking and serving equipment are well cleaned, sanitized and stored in hygienic
  conditions.
• Ensure that dispatches for breakfast and lunch leave on time and in good quality.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Handling customer inquiries and following up on unattended customers and getting customers feedback.
• Regularly appraise staff performance and provide feedback to improve productivity on monthly basis.
• Ensure compliance with sanitation and safety regulations within the restaurant.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to minimize/eliminate wastage.
• Schedules periodic food and beverage service staff meeting and training to ensure correct interpretation of policies and obtain feedback from staff members.
• Check and report weekly and annual revenues and expenses to the Director operations.
• Keep inventory records of kitchen utensils, cleaning products, furniture and equipment.
• Arrange for maintenance and repair of equipment.
• Ensure every item served is billed and close the shift with post terminal.
• Supervise daily stock taking of drinks.
• Coordinate check and sign daily records i.e. store, restaurant, bar and pastry.
• Ensure general staff hygiene and grooming.
• Any other duties as assigned by the senior supervisor.

Requirements

• Must have a diploma or a degree in hospitality or any other related field from a recognized
  academic institution.
• Good in English and Swahili.
• Previous work experience is an added advantage.

To apply please submit your updated CV, Cover Letter and relevant certificates to
netasamenterprisesltd@gmail.com before Wednesday, 23rd August 2023.